Frequently Asked Questions
What Our Customers Are Already Asking
Shipping & Delivery
All orders are processed within 1 business day (excluding weekends and public holidays).
Regular Shipping $10 | 2-5 Business Days.
Express Shipping $15 | 1-2 Business Days.
You will receive email updates once your order is confirmed. After your order is shipped, you will receive another email notification with the tracking details.
If you are a current KAILO guest using Biologique Recherche, please email us at firstname.lastname@example.org or Chat Now and we will activate your account.
If you are a new KAILO guest, you must have a consultation (physical or virtual) with one of our skin specialists, who will be able to prescribe you the correct products for your skin. Please contact us at email@example.com and we can arrange this for you.
At this time, you are unable to purchase this range of DMK online. If you would like to purchase these, please contact KAILO Medispa to arrange a consultation.
This is coming soon! Stay tuned.